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SMS Marketing

Stay Connected Through Two‑Way SMS in CRM

Send and receive SMS messages directly from each contact’s profile with full two‑way communication built into Quill CRM. You can reply instantly, track message status (sent, delivered, read, failed), and store incoming messages securely for future reference. Whether it’s a quick update, a follow‑up, or a campaign message, your CRM keeps every SMS conversation organized, searchable, and connected to the contact’s full history. This feature ensures seamless SMS automation, personalized engagement, and reliable communication—all optimized for customer experience and CRM performance.

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Top SMS Marketing Benefits for Businesses

Instant Reach

SMS campaigns deliver your message straight to the customer's device, ensuring high visibility and immediate engagement.

High Engagement Rates

Text messages have some of the highest open and response rates, making them ideal for promotions, reminders, and updates.

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Simple Setup & Automation

Creating and scheduling SMS campaigns is quick and intuitive, with tools that let you personalize and automate with ease.

Wide Audience Coverage

Reach more people, anywhere they are—no apps, no internet needed. SMS works on any mobile phone, making it perfect for broad, reliable communication.

SMS Campaign

Launch SMS campaigns that connect instantly and feel personal—no hassle, just results.

SMS campaigns help businesses reach customers in real time with clear, engaging messages. They’re perfect for promotions, reminders, and updates that drive fast, measurable results.

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SMS Campaign Analytics

Track SMS performance and improve results with real-time campaign insights.

SMS campaign analytics offer a clear window into how your messages perform. From delivery rates to click-throughs, these insights help you understand what resonates with your audience. By tracking engagement over time, you can refine your messaging, adjust timing, and improve targeting. Whether you're sending promotions, reminders, or updates, having access to real-time performance data empowers smarter decisions. It’s not just about numbers—it’s about knowing your audience and responding with relevance. With every campaign, you gain valuable feedback that helps you grow, connect, and convert more effectively.

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Automation’s Action

Send SMS Automatically When Orders Are Done

Automation Action: Send SMS helps you keep customers updated with quick and personalized text messages triggered by CRM events. With two‑way communication, you can send confirmations or reminders and also receive replies that are safely stored in each contact’s profile. This automation makes every SMS feel human and relevant while staying aligned with your workflows. By combining automation, message tracking, and CRM integration, you create smooth communication that grows easily and builds stronger customer relationships.

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CRM

Frequently Asked Questions

Explore common CRM questions to save time and get started with confidence.

QuillCRM is a complete self-hosted CRM and email marketing automation plugin for WordPress. It combines powerful contact management, sales pipeline tracking, email campaigns, and marketing automation—all within your WordPress dashboard.

Yes, QuillCRM is 100% self-hosted. Your data never leaves your server. Unlike SaaS solutions like Mailchimp or ActiveCampaign, all your contact data, campaigns, and pipeline information stay in your WordPress database, giving you complete ownership and control.

Absolutely not! QuillCRM stores all data in custom database tables separate from your main WordPress database. The admin interface is built as a Single Page Application (SPA) using modern technology, making it incredibly fast and responsive.

No! QuillCRM has no restrictions on the number of contacts you can store or emails you can send. Store unlimited contacts, create unlimited campaigns, and build unlimited sales pipelines without worrying about hitting tier limits or paying success taxes.

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