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Whatsapp marketing

All Your WhatsApp Conversations in One View

Quill CRM integrates seamlessly with Meta Official API, enabling secure two‑way communication of WhatsApp directly from each contact profile. With pre‑approved templates, dynamic fields, and a 24‑hour session window, you can deliver personalized, compliant messages and smooth free‑text replies. Every interaction is tracked with clear statuses and click insights, ensuring scalable automation, flowing conversations, and stronger customer relationships.

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Free‑Text & Template Messages

Template & Session Messages in WhatsApp CRM

Manage WhatsApp conversations with both template messages and session replies, giving you flexibility to connect with customers your way. Use pre‑approved WhatsApp templates for compliance and consistency, while free‑text session messages let you respond in real time during the 24‑hour chat window. Track delivery, read receipts, and engagement insights to keep communication transparent and effective. With templates and session messages combined, your WhatsApp CRM becomes a powerful tool for customer communication and growth.

Keep the Conversation Alive

Deliver personalized WhatsApp replies during the 24‑hour window and maintain seamless communication

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Dynamic WhatsApp Templates for Customers

Simplify communication by importing Meta‑approved WhatsApp templates into CRM & sending them instantly.

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Automation’s Action

Engage clients step‑by‑step with WhatsApp automation

Stay connected with your customers using WhatsApp automation in CRM, making communication effortless and timely through smart workflows, you can deliver order updates step by step, guiding clients from confirmation to delivery with clarity and confidence. Each personalized WhatsApp message is sent automatically, helping you build trust, reduce support questions, and create a smooth customer experience that drives growth.

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Whatsapp Trigger

From WhatsApp Message to Workflow in Seconds

Boost your customer experience by instantly triggering smart workflows the moment a WhatsApp message arrives. Use keyword filtering to launch automations only when specific phrases appear, giving you full control. Every incoming message delivers rich data—like phone number, message ID, and media—that flows straight into your CRM. Auto-reply to FAQs, route support requests to the right team, and keep conversations organized without lifting a finger. Respond faster, stay consistent, and make every customer feel heard. Turn chats into tickets, deals, or follow-ups that drive growth—automatically.

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Meta WhatsApp Business Integration

Connect Your CRM with Meta WhatsApp Business

Easy Setup for WhatsApp Business API

Configure your WhatsApp Business API with a simple step‑by‑step wizard, secure credential storage, and quick connection testing.

Smart Features to Power Your Messaging

Import approved templates directly from Meta Business Suite, set up webhooks to receive messages, and keep everything running smoothly.

Requirements to Unlock WhatsApp Integration

All you need is a Meta Business Suite account with admin access, an approved WhatsApp Business number, and pre‑approved templates ready to go—simple essentials to activate your integration
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CRM

Frequently Asked Questions

Explore common CRM questions to save time and get started with confidence.

QuillCRM is a complete self-hosted CRM and email marketing automation plugin for WordPress. It combines powerful contact management, sales pipeline tracking, email campaigns, and marketing automation—all within your WordPress dashboard.

Yes, QuillCRM is 100% self-hosted. Your data never leaves your server. Unlike SaaS solutions like Mailchimp or ActiveCampaign, all your contact data, campaigns, and pipeline information stay in your WordPress database, giving you complete ownership and control.

Absolutely not! QuillCRM stores all data in custom database tables separate from your main WordPress database. The admin interface is built as a Single Page Application (SPA) using modern technology, making it incredibly fast and responsive.

No! QuillCRM has no restrictions on the number of contacts you can store or emails you can send. Store unlimited contacts, create unlimited campaigns, and build unlimited sales pipelines without worrying about hitting tier limits or paying success taxes.

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