Quill CRM
Analytics & Reports article

Emails Analytics

is a dedicated section for tracking and measuring the performance of all sent emails within the system. It helps you analyze customer engagement by showing how many emails were delivered, opened, and how many clicks were made inside those emails. This provides accurate insight into the effectiveness of email campaigns and helps improve communication strategies.

If there are no emails yet:

If there are emails

The Email Analytics section includes:

Emails Analytics Overview

A section that provides a quick summary of email performance, showing key metrics such as

  • Total Sent Emails: The total number of emails that were sent.
  • Total Opened: How many of those emails were opened
  • Total Clicked: How many clicks were made on links inside the emails

Recent Emails

A list displaying the most recently sent emails along with their status and engagement, including:

  • Email subject/title
  • Date and time sent
  • Status (Opened, Delivered, Clicked, etc.)