Setup Instructions
Follow these steps to configure bounce handling for Postmark.
Step 1: Get Your Webhook URL
- Go to QuillCRM → Settings → SMTP → Bounce Handling
- Find the Postmark section
- Copy the webhook URL provided
Your webhook URL will look like:
https://yoursite.com/?quillcrm_webhook=bounce&provider=postmark&key=your_security_key
Step 2: Configure Postmark Webhook
- Log in to your Postmark Dashboard
- Go to Servers → [Your Server] → Webhooks
- Click Add webhook
- Paste your QuillCRM webhook URL
- Select Bounce as the event type
- Click Save webhook
Bounce Classification
| Postmark Event | QuillCRM Classification |
|---|---|
| TypeCode 1 (Hard bounce) | Hard bounce |
| TypeCode 16 (Unsubscribe) | Hard bounce |
| TypeCode 512 (Spam complaint) | Hard bounce |
| Other TypeCodes | Soft bounce |
Troubleshooting
- No bounces recorded: Verify the webhook is active in your Postmark settings and the correct event types are enabled.
- 403 Forbidden: The security key may be wrong. Copy the URL again from QuillCRM settings.






















