Setup Instructions
Follow these steps to configure bounce handling for Netcore Email API (formerly Pepipost).
Step 1: Get Your Webhook URL
- Go to QuillCRM → Settings → SMTP → Bounce Handling
- Find the Netcore Email API (Pepipost) section
- Copy the webhook URL provided
Your webhook URL will look like:
https://yoursite.com/?quillcrm_webhook=bounce&provider=pepipost&key=your_security_key
Step 2: Configure Netcore Webhook
- Log in to your Netcore Email API Dashboard
- Go to Settings → Webhooks
- Click Add webhook
- Paste your QuillCRM webhook URL
- Enable the Bounced event type
- Click Save
Note: Netcore can batch up to 500 events per webhook call. QuillCRM handles batch payloads automatically.
Bounce Classification
| Netcore BOUNCE_TYPE | QuillCRM Classification |
|---|---|
| HARDBOUNCE | Hard bounce |
| SOFTBOUNCE | Soft bounce |
Troubleshooting
- No bounces recorded: Verify the webhook is active in Netcore and the “Bounced” event type is enabled.
- 403 Forbidden: The security key may be wrong. Copy the URL again from QuillCRM settings.






















