Quill CRM
Bounce Handler article

SendGrid

Setup Instructions

Follow these steps to configure bounce handling for Elastic Email:

Step 1: Get Your Webhook URL

  1. Go to QuillCRM → Settings → SMTP→ Bounce Handling
  2. Find the Sendgrid section
  3. Copy the webhook URL provided

Your webhook URL will look like: https://yoursite.com/wp-json/qc/v1/webhooks/bounce/sendgrid?key=your_security_key

Step 2: Configure Sendgrid

  • Go to SendGrid Dashboard
  • Settings → Mail Settings → Event Webhook
  • Enable “Bounced” and “Dropped” events
  • paste the webhook URL.